Service Request Ticket - # 78727

Service Request Information

CONTACT Name Gauntz, Danielle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2022 12:12 PM
Department University Computing Solutions Phone 88215
Location Email gauntzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150429[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description Apple MacBook Pro 15-inch w/ Retina Display #Z0RG
Serial No. C02RG1SJG8WM Location Going to PDR

CPU Intel Core i7(2.5GHz quad, 6MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software MS Office 2016 Std for MAC from xxxx2015004715; Adobe CC2015(named user)MARCH2016 - Add adobe CC desktop to laptop and iMac desktop

Wireless NIC F4:5C:89:B9:4C:13


Bluetooth NIC F4:5C:89:B9:4C:14

TECHS Submitted by Jennie Yang Contact ryang16@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Feb 02, 2022 08:36 AM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Feb 02, 2022 08:36 AM 
computer put under counter for 2 weeks
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Lauryn Aronson Feb 02, 2022 08:22 AM 
Task reassigned to Lauryn Aronson.
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Jennie Yang Feb 01, 2022 12:12 PM 
Returned by herself, in inbox.
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