Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Feb 03, 2022 12:36 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130122 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	9N8F8Y1	Description	Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
	Serial No.	9N8F8Y1	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)
	OS	Windows 10 Enterprise 64bit	Software	Office Pro Plus 2013 from P0091491
	Wired NIC	B8:CA:3A:8A:F9:04

TECHS	Submitted by	Elliot Purl	Contact	epurl19@wou.edu	88925
	Primary Technician		Contact	ahodge17@wou.edu	88925

Entered by	Date	Memo
Alice Hodge			Email Public
Entered by	Date	Memo
Alice Hodge	Feb 17, 2022 11:47 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Alice Hodge	Feb 17, 2022 11:47 AM	merging with SR 78798 and closing	Add Attachment
Alice Hodge	Feb 17, 2022 11:02 AM	Task reassigned to Alice Hodge.	Add Attachment
Elliot Purl	Feb 15, 2022 08:37 AM	**This is an email** Stephanie will be in at 1-3 Monday — Thursday, please stop by MNB 116 to help get Adobe Pro loaded on the computer in the office please. This will really help them to edit the form we use.	Add Attachment
Nathan Camuso	Feb 07, 2022 01:44 PM	Task reassigned to Nathan Camuso.	Add Attachment
Elliot Purl	Feb 03, 2022 12:36 PM	Contact Info: Stephanie Moschella smoschella20@mail.wou.edu Tracy Boyson boysont@mail.wou.edu	Add Attachment Public
Elliot Purl	Feb 03, 2022 12:36 PM	**This is an email** I contacted UCS before about downloading Adobe Pro on the computer that's in MNB 116. I have since tried to download it from the WOU portal many times but it says that it is not supported and isn't working. Could UCS come and try it out? We would like the full pro application on the computer in order to edit the documents that we need. Please let me know!	Add Attachment