Service Request Ticket

Service Request Information

CONTACT	Name	Djokotoe, Vivian	Date	Feb 03, 2022 12:51 PM
	Department	Criminal Justice	Phone	88358
	Location		Email	djokotoev@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210397 (opens in a new window)	Bldg/Room	MA 207
	Service Tag		Description	Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
	Serial No.	SFVFGP06HQ05N	Location	Vivian Aseye Djokotoe - for Department
	CPU	Intel Core i9 8core(2.3GHz, 16MB L3 cache)
	OS	Unknown	Software
	Wireless NIC	3C:06:30:5A:96:8D
	Bluetooth NIC	3C:06:30:4D:34:56

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Nathan Camuso	Apr 08, 2022 11:49 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Camuso	Apr 08, 2022 11:49 AM	It's an at home setup, I put it in her car and gave her instructions on how to set it up	Add Attachment
Nathan Camuso	Apr 06, 2022 04:55 PM	Scheduled 11AM fri	Add Attachment
Lauryn Aronson	Apr 04, 2022 10:04 AM	user just called in. can't make appt. today. available fri 11am. told her that'd prob work (since you work on fridays), but that you'd call her to confirm	Add Attachment
Lauryn Aronson	Apr 01, 2022 09:17 AM	Task reassigned to Nathan Camuso.	Add Attachment
Nathan Camuso	Mar 30, 2022 01:18 PM	Available Mondays from 11-1:30 I scheduled for noon Monday the 4th	Add Attachment
Nathan Camuso	Mar 28, 2022 12:46 PM	Sent an email to schedule.	Add Attachment
Alix Karkanen	Mar 09, 2022 12:24 PM	mon 20211039	Add Attachment
Nathan Camuso	Feb 09, 2022 04:43 PM	Basic image done	Add Attachment
Alix Karkanen	Feb 03, 2022 12:51 PM	laptop 20210397 doc 20210375 mon is coming, but set this up for them while we wait as it might take a few months	Add Attachment