Service Request Ticket - # 78754

Service Request Information

CONTACT Name Macias, Emmanuel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2022 10:34 AM
Department VP Student Affairs Phone 88423
Location Email maciase@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141189[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 1DXMV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:BA:20

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Mar 02, 2022 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Mar 02, 2022 04:07 PM 
Task reassigned to Nathan Camuso.
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Justin Cope Feb 17, 2022 04:35 PM 
See service request #78766 for set up
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Justin Cope Feb 17, 2022 03:29 PM 
Task reassigned to UCS Tech.
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Justin Cope Feb 07, 2022 01:55 PM 
Took over loaner #20160961[Edit Inv]
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Justin Cope Feb 07, 2022 01:55 PM 
Task reassigned to Justin Cope.
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Nathan Sauer Feb 07, 2022 10:34 AM 
This computer is in the queue for replacement. Give 
them a loaner while their new computer is being 
prepped.
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