Service Request Ticket - # 78762

Service Request Information

CONTACT Name Heide, Travis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2022 04:50 PM
Department Financial Aid Phone 89307
Location Email heidet@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181065[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 883VDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 883VDW2 Location two weeks pile -> loaner

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938; PowerFaids

Wired NIC 6C:2B:59:EA:5C:AA

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Feb 09, 2022 10:21 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Feb 09, 2022 10:21 AM 
Task reassigned to Nathan Camuso.
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Nathan Camuso Feb 09, 2022 10:21 AM 
Needed updates, restarted
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Lourdes Salazar Feb 08, 2022 04:50 PM 
Computer getting blue screen and tried restarting multiple times and it is still super slow. I asked the user to make sure he has nothing saved to his desktop. Location: Welcome Center room 140 I
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