Service Request Ticket

Service Request Information

CONTACT	Name	Macias, Emmanuel	Date	Feb 09, 2022 12:00 PM
	Department	VP Student Affairs	Phone	88423
	Location		Email	maciase@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210594 (opens in a new window)	Bldg/Room	WUC 203
	Service Tag		Description	Dell Latitude 5520 w/Dell Professionhal Sleeve 15
	Serial No.	CN0Y5H5JWSC0018D00BB	Location	Tina Fuch's Front desk student station
	CPU	11th Generation Intel® Core- i5-1135G7
	OS	Unknown	Software
	Wired NIC	F4:EE:08:A1:0B:2E
	Wireless NIC	DC:21:48:24:E9:DD

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Mar 15, 2022 04:31 PM	This ended up being an IFC machine INV 2021-0468	Add Attachment
Nathan Camuso	Mar 02, 2022 04:06 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Camuso	Mar 02, 2022 02:33 PM	Delivered	Add Attachment
Nathan Camuso	Feb 23, 2022 11:01 AM	Task reassigned to Nathan Camuso.	Add Attachment
Nathan Camuso	Feb 21, 2022 01:51 PM	Put in the back on the GFA shelf	Add Attachment
Monica Valencia	Feb 21, 2022 09:28 AM	Computer has admin rights from Emmanuel	Add Attachment
Monica Valencia	Feb 18, 2022 04:20 PM	Once this is setup please close SR#78754 as well. They go together	Add Attachment
Joanie Kinnaman	Feb 14, 2022 04:59 PM	IFC should cover this. This is for a student station	Add Attachment
Alix Karkanen	Feb 09, 2022 12:38 PM	doc is actually 20210735	Add Attachment
Alix Karkanen	Feb 09, 2022 12:00 PM	laptop 20210594 doc 20210376 mon 20210671	Add Attachment