Service Request Ticket

Service Request Information

CONTACT	Name	Goldsworthy-Bishop, Patricia	Date	Feb 09, 2022 12:01 PM
	Department	Social Science	Phone	88464
	Location		Email	goldswop@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210399 (opens in a new window)	Bldg/Room	BELL 218
	Service Tag		Description	Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
	Serial No.	SFVFGNEH9Q05N	Location	Patricia Goldsworhty-Bishop
	CPU	Intel Core i9 8core(2.3GHz, 16MB L3 cache)
	OS	Unknown	Software
	Wireless NIC	3C:06:30:52:AD:6E
	Bluetooth NIC	3C:06:30:4D:F1:FB

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Oneil Miguel	Mar 01, 2022 01:39 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	Mar 01, 2022 01:27 PM	Task reassigned to Oneil Miguel.	Add Attachment
Oneil Miguel	Mar 01, 2022 01:27 PM	Completed setup and delivered	Add Attachment
Monica Valencia	Feb 28, 2022 04:48 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Nathan Camuso	Feb 28, 2022 04:48 PM	Task reassigned to UCS Tech.	Add Attachment
Sam Sevugan	Feb 28, 2022 11:58 AM	**This is an email** Hi Nathan, Does tomorrow work to set up my computer? I'm available between 11 and 3ish.	Add Attachment
Nathan Camuso	Feb 18, 2022 08:42 AM	Accidently switched the dock with 20210423	Add Attachment
Joanie Kinnaman	Feb 17, 2022 02:15 PM	inv#2021-0472	Add Attachment
Nathan Camuso	Feb 14, 2022 03:34 PM	Done imaging	Add Attachment
Nathan Camuso	Feb 14, 2022 12:39 PM	Task reassigned to Nathan Camuso.	Add Attachment
Alix Karkanen	Feb 09, 2022 12:37 PM	doc is actually 20210376	Add Attachment
Alix Karkanen	Feb 09, 2022 12:01 PM	laptop 20210399 doc 20210735 mon 20210672	Add Attachment