Service Request Ticket - # 78781

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2022 02:13 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20160546[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag HB52ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HB52ND2 Location Storage

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D3:95:BE


TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public

Entered by Date Memo
Justin Cope Feb 14, 2022 02:10 PM
Status changed from (1) Pending to (5) Completed
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Justin Cope Feb 14, 2022 02:10 PM
swapped out the hard drive with an nvme
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Lauryn Aronson Feb 11, 2022 02:13 PM
computer in itc lab 311 has automatic repair/bsod and needs to be reimaged. talked to justin about this; he can clone an nvme to put in this computer.
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