Service Request Ticket

Service Request Information

CONTACT	Name	Smith, Tiffany	Date	Feb 16, 2022 11:45 AM
	Department	College of Education	Phone	88825
	Location		Email	smitht@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20211062 (opens in a new window)	Bldg/Room	RWEC 262
	Service Tag		Description	Microsoft 13-inch Multi-Touch Surface Pro 8 (Graphite)
	Serial No.	0F01AHV214301J	Location	Tiffany Smith
	CPU	Intel Evo Core i7,
	OS	Unknown	Software

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Apr 13, 2022 07:39 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Apr 13, 2022 07:39 AM	Tiffany stopped by on 4/12 and picked up everything, 2 docks, keyboard, pen, 10key ...	Add Attachment
John Rushing	Apr 12, 2022 10:35 AM	Imaging instructions can be found on the Google Drive - Imaging folder. The file is called MS Surface Setups.	Add Attachment
John Rushing	Apr 12, 2022 10:32 AM	Imaging at my desk.	Add Attachment
Lauryn Aronson	Apr 12, 2022 08:51 AM	Task reassigned to John Rushing.	Add Attachment
Alix Karkanen	Feb 16, 2022 11:45 AM	Surface 20211062 docks 20211063 and 20211064 and a box of auxiliary equipment	Add Attachment