Service Request Ticket - # 78804

Service Request Information

CONTACT Name Killip, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2022 11:08 AM
Department Creative Arts/Art Phone 88340
Location Email killipl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210098[Edit Inv] (opens in a new window) Bldg/Room RA 101
Service Tag B6K72J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. B6K72J3 Location Box Office - Julia Fruit

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:09:4A:C9


Wireless NIC F4:7B:09:3D:A7:5C

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact ahodge17@wou.edu 88925

Tracking

Entered by Date Memo
Alice Hodge
Email

Public
Entered by Date Memo
Elliot Purl Feb 17, 2022 11:23 AM 
Task reassigned to Alice Hodge.
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Elliot Purl Feb 17, 2022 11:23 AM 
Status changed from (1) Pending to (5) Completed
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Elliot Purl Feb 17, 2022 11:23 AM 
never mind- it turned on
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Elliot Purl Feb 17, 2022 11:08 AM 
****This is an email****
W#20210098[Edit Inv] isnt turning on when I press the power 
button, I was going to try bypassing the brick to 
see if it wasn't charging from there, but the 
plugs dont match.

We need this computer for when the box office 
opens at 12 today
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