Service Request Ticket - # 78813

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2022 04:50 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171071[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag CSMJRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSMJRP2 Location SL GFA Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; transfer from W#20130844: NCH-Prism Video Format Converter Plus Ed from VISA2010002228, Camtasia 7.1 from ODS Grant bundle Camtasia studio upgrade to v8.4 on VISA 2013003981 UPGRADED to Camtasia 2020 Education v.20 VISA2019011097 order #11892 MAY2020 SR# 75952; FEB2015 TRANSFERRED license of Abbyy Fine Reader Pro v8 P0054871 and MARCH 2015 Upgraded to Abbyy Fine Reader Pro V.12 P0096745; Camtasia 2024(remove before reimage)

Wired NIC 54:BF:64:5D:26:C3

TECHS Submitted by Nathan Camuso Contact ncamuso20@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
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Entered by Date Memo
Nathan Camuso Feb 21, 2022 04:50 PM 
Status changed from (1) Pending to (5) Completed
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