Service Request Ticket

Service Request Information

CONTACT	Name	Larson, Malissa	Date	Feb 23, 2022 02:57 PM
	Department	Disability Access Services	Phone	88250
	Location		Email	larsonm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210401 (opens in a new window)	Bldg/Room	APSC 405
	Service Tag		Description	Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
	Serial No.	SFVFGNEUMQ05N	Location	Malissa Larson
	CPU	Intel Core i9 8core(2.3GHz, 16MB L3 cache)
	OS	Unknown	Software
	Wireless NIC	3C:06:30:51:49:5A
	Bluetooth NIC	3C:06:30:50:14:7D

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	jcope20@wou.edu	88412

Entered by	Date	Memo
Justin Cope			Email Public
Entered by	Date	Memo
Justin Cope	Apr 20, 2022 12:35 PM	Task reassigned to Justin Cope.	Add Attachment
Justin Cope	Apr 20, 2022 12:35 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Justin Cope	Apr 20, 2022 12:00 PM	new monitor was set up	Add Attachment
Joanie Kinnaman	Mar 15, 2022 09:35 AM	inv#2021-0524	Add Attachment
Alix Karkanen	Mar 14, 2022 03:02 PM	mon is 20211072	Add Attachment
Joanie Kinnaman	Mar 14, 2022 03:00 PM	Task reassigned to New Equip. Setup.	Add Attachment
Joanie Kinnaman	Mar 14, 2022 02:59 PM	Monitor has arrived tagged and ready, by Alix' desk	Add Attachment
Justin Cope	Mar 03, 2022 03:55 PM	set up her computer and dock just waiting on her monitor to come in.	Add Attachment
Nathan Sauer	Mar 03, 2022 01:21 PM	Don't take the new monitor. We have ordered her a larger 27" monitor, which we will deliver once it comes in. She has an Apple monitor that can be connected for now.	Add Attachment
Nathan Sauer	Mar 03, 2022 01:21 PM	Task reassigned to Justin Cope.	Add Attachment
Nathan Camuso	Feb 28, 2022 01:14 PM	Seems like it's imaged so I put it in the back	Add Attachment
Alix Karkanen	Feb 23, 2022 02:57 PM	laptop 20210401 doc 20210373 mon 20210666	Add Attachment