Service Request Ticket - # 78844

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2022 09:26 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210593[Edit Inv] (opens in a new window) Bldg/Room WEL 207
Service Tag Description Dell Latitude 5520 w/Dell Professionhal Sleeve 15
Serial No. CN0Y5H5JWSC0018D00E0 Location Mark Decker

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:A3:AA:C8


Wireless NIC DC:21:48:23:F8:70

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Apr 06, 2022 12:38 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Mar 02, 2022 10:31 AM 
Installed PL/SQL
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John Rushing Mar 02, 2022 10:09 AM 
Task reassigned to Nathan Camuso.
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Nathan Camuso Feb 28, 2022 04:46 PM 
Admin rights done and headset delivered
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Monica Valencia Feb 28, 2022 04:38 PM 
They need PL/SQL installed
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Monica Valencia Feb 28, 2022 04:38 PM 
They are in AD and have admin rights as well as a headset
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Monica Valencia Feb 25, 2022 04:50 PM 
Setup today. Still needs admin right they are not in AD yet
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Joanie Kinnaman Feb 25, 2022 09:29 AM 
Laptop 20210593[Edit Inv]
Dock 20210354[Edit Inv]
Monitor 20210144[Edit Inv]
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Joanie Kinnaman Feb 25, 2022 09:28 AM 
Contact Info: Amy Clark for new hire Mark Decker
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