Service Request Ticket - # 78852

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2022 10:51 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190682[Edit Inv] (opens in a new window) Bldg/Room WUC 210I
Service Tag JSZQH03 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. JSZQH03 Location

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:7A:22:9B

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Feb 28, 2022 12:48 PM 
Task reassigned to Michael Volkmann.
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Michael Volkmann Feb 28, 2022 12:48 PM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Feb 28, 2022 12:48 PM 
used the fix we figured out. they have access to 
their email again.
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Lourdes Salazar Feb 28, 2022 10:52 AM 
Ask John how to fix
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Lourdes Salazar Feb 28, 2022 10:51 AM 
Wou # 20190682[Edit Inv]
Haley Moore 360 770 9442
Cannot view emails in Chrome - will be in until 1 today.
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