Service Request Ticket - # 78854

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2022 07:56 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181032[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag Description Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
Serial No. C02YL1UBJWF2 Location Lab Station #13

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.14 (Mojave) Software

Wired NIC 38:F9:D3:10:30:A6


Wireless NIC 38:F9:D3:B9:B3:06


Bluetooth NIC 38:F9:D3:BE:14:02

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Mar 02, 2022 10:53 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Mar 02, 2022 10:53 AM 
Re-installed Sophos, ran updates.  Looks good now and the server was no longer reporting an issue.
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Nathan Camuso Mar 02, 2022 10:43 AM 
Task reassigned to John Rushing.
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John Rushing Mar 01, 2022 07:56 AM 
Sophos is not fully setup and running. It may need the system preferences updated or reinstalled.
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