Service Request Ticket - # 78874

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2022 10:21 AM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20181397[Edit Inv] (opens in a new window) Bldg/Room APSC 212
Service Tag Description Xerox VersaLink C400 Color Laser Printer #C400/DN
Serial No. S7HB462414 Location Honors Office

Model C400/DN Hostname honorsoffice.wou.edu
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; NOT STUDENT TECH; USB LOCAL or NETWORKED IP ADDRESS:140.211.64.10 Ink/Toner Refill

Wired NIC 9C:93:4E:65:D6:12

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact epurl19@wou.edu 88925

Tracking

Entered by Date Memo
Elliot Purl
Email

Public
Entered by Date Memo
Elliot Purl Mar 03, 2022 10:35 AM 
Task reassigned to Elliot Purl.
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Elliot Purl Mar 03, 2022 10:35 AM 
Task reassigned to Elliot Purl.
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Elliot Purl Mar 03, 2022 10:35 AM 
It updated, so this has been taken care of
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Elliot Purl Mar 03, 2022 10:21 AM 
printer trying to install update, keeps restarting 
and failing to install the update. Sounds like 
Lauryn tried to help and was unable to, potentially 
connected to SR#78855
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