Service Request Ticket - # 78876

Service Request Information

CONTACT Name Richardson, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2022 02:20 PM
Department President’s Office Phone 89295
Location Email richardsond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191006[Edit Inv] (opens in a new window) Bldg/Room VICK 211D
Service Tag 4XXXP13 Description Latitude 7490 touch, i5-8350U 14in FHD WVA
Serial No. 4XXXP13 Location Box 22 ITC 008 Waiting for new hire

CPU Intel Core i5-8350U 8thGen(Quad 1.7GHz, 6M Cache)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 34:48:ED:3C:61:6D


Wireless NIC 4C:1D:96:53:B3:D0

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
Elliot Purl Mar 07, 2022 10:27 AM 
Task reassigned to John Rushing.
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Elliot Purl Mar 07, 2022 10:27 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Elliot Purl Mar 07, 2022 10:27 AM 
Picked up, loaner returned
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John Rushing Mar 07, 2022 08:02 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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John Rushing Mar 07, 2022 08:01 AM 
New camera installed and tested.
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John Rushing Mar 04, 2022 07:33 AM 
Parts ordered
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John Rushing Mar 03, 2022 02:20 PM 
The camera is not clear, looks foggy.
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