Service Request Ticket

Service Request Information

CONTACT	Name	McDonald-Newman, William	Date	Mar 03, 2022 02:46 PM
	Department	Student Media	Phone	8-9697
	Location		Email	McDonaldNewmanW@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171281 (opens in a new window)	Bldg/Room	TERRY 109
	Service Tag		Description	Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
	Serial No.	C02WVTKEJ1G9	Location	editor of the Northwest Passage
	CPU	Intel Core i5(3.0GHz quad -core)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552; Adobe CC [SHARED DEVICE] license for Student Media from Order#9442 annually renewed in MAY;
	Wired NIC	14:20:5E:07:03:D8
	Wireless NIC	78:7B:8A:DA:63:A7
	Bluetooth NIC	14:20:5E:07:03:D9

TECHS	Submitted by	Monica Valencia	Contact	valenciam@wou.edu
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Oneil Miguel	Mar 03, 2022 03:56 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	Mar 03, 2022 03:56 PM	Task reassigned to Oneil Miguel.	Add Attachment
Oneil Miguel	Mar 03, 2022 03:56 PM	Gave William admin rights to all three computers.	Add Attachment
Monica Valencia	Mar 03, 2022 02:46 PM	William needs admin right on each computer 20171281 20140642 20200227	Add Attachment