Service Request Ticket

Service Request Information

CONTACT	Name	Miller, Marci	Date	Mar 09, 2022 12:10 PM
	Department		Phone
	Location		Email	millerma@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Scanner	Edit WOU #	20211073 (opens in a new window)	Bldg/Room	WUC
	Service Tag		Description	Brother ImageCenter document scanner #ADS-2800W
	Serial No.	U64278L1G472269	Location	Bookstore

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Apr 12, 2022 03:01 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	Apr 07, 2022 03:31 PM	She wants a Scanning folder setup in the Bookstores I: drive	Add Attachment
Monica Valencia	Apr 06, 2022 01:08 PM	Scanner is setup	Add Attachment
Monica Valencia	Mar 16, 2022 02:27 PM	Email That would be fine. I am a little busy with getting our new registers installed and ready to move over to the new virtual server on Monday. Any time after Monday next week is perfect! I appreciate your hard work to get this done for me. Thank You, Marci	Add Attachment
Monica Valencia	Mar 10, 2022 02:48 PM	Email I appreciate your help with getting this set up. If possible, I need to scan to all three.	Add Attachment
Monica Valencia	Mar 10, 2022 02:29 PM	Task reassigned to Monica Valencia.	Add Attachment
Monica Valencia	Mar 10, 2022 02:22 PM	**This is an outgoing email** Hi Marci, I need some additional information regarding service request #78906 Description: Scanner set up I'm Monica with UCS. I am working on getting your scanner setup and need some additional information. Are you wanting to use the scanner to scan straight to your computer or are you wanting to scan to docstar and/or p-cards? Thank you, Monica	Add Attachment Public
Alix Karkanen	Mar 09, 2022 12:10 PM	20211073	Add Attachment