Service Request Ticket - # 78919

Service Request Information

CONTACT Name Jaskoski, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2022 01:26 PM
Department Financial Aid Phone 88774
Location Email jaskoskk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Scanner Edit WOU # 20180582[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Brother ImageCenter Desktop Scanner#ADS-2800W
Serial No. U64278G8G236317 Location Kelly Jaskoski

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public

Entered by Date Memo
Oneil Miguel Mar 31, 2022 03:37 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Oneil Miguel Mar 31, 2022 03:37 PM
Task reassigned to Oneil Miguel.
Add Attachment
Oneil Miguel Mar 31, 2022 03:34 PM
both front desk keyboards have numlock to V key functionality.
Add Attachment
Nathan Camuso Mar 30, 2022 01:10 PM
*make sure the numlock is on, I mean
Add Attachment
Nathan Camuso Mar 30, 2022 01:09 PM
Yes, use tradekeys to make the numlock into the key 
"V" so they can enter V numbers easier.  Just make 
sure that the numlock is off before running it 
because it updates the registry and is hard to undo
Add Attachment
Lauryn Aronson Mar 29, 2022 11:33 AM
tradekeys is a program that might help? it's old and kinda weird so there might be something better. 78783
Add Attachment
Monica Valencia Mar 28, 2022 04:10 PM
Port for scanner was activated.

Still need to add the V-key to front desk
Add Attachment
Lourdes Salazar Mar 18, 2022 11:38 AM
Priority changed from (3) Priority to (2) High Priority.
Add Attachment
Sam Sevugan Mar 10, 2022 01:26 PM
****This is an email****
Hi,

I would like someone to set up my scanner in 
office room 140B - It will need a data outlet. The 
scanner is a Brother ADS 2800W  ID#20180582[Edit Inv].

Also to set up the V-key to the front desk key-
board (rightside, the computer next to the wall) - 
it will need to have the numlock set so that we 
can use it as the Vkey & use the number keys (the 
10key side) on the key-board.
Add Attachment