Service Request Ticket - # 78945

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2022 03:02 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190876[Edit Inv] (opens in a new window) Bldg/Room HL 208/209
Service Tag 4BW9T13 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. 4BW9T13 Location

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:97:D3:7B

TECHS Submitted by Mason Stokes Contact mstokes13@wou.edu
Primary Technician Contact mstokes13@wou.edu

Tracking

Entered by Date Memo
Mason Stokes
Email

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Entered by Date Memo
Mason Stokes Mar 15, 2022 03:57 PM 
Status changed from (1) Pending to (5) Completed
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Mason Stokes Mar 15, 2022 03:12 PM 
Only install driver if Zebra label printer requires.
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Mason Stokes Mar 15, 2022 03:03 PM 
Reference SR 78926 for replacement information.
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Mason Stokes Mar 15, 2022 03:02 PM 
NVMe installation. Download and install driver for 
Zebra label printer upon setup. Replace 20141160[Edit Inv] in 
HL208.
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