Service Request Ticket

Service Request Information

CONTACT	Name	Flatt, Patricia	Date	Mar 16, 2022 11:29 AM
	Department	Natural Science/ Chemistry	Phone	88644
	Location		Email	flattp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210880 (opens in a new window)	Bldg/Room	DFSC 209
	Service Tag		Description	Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
	Serial No.	SFVFGX1KMQ05N	Location	Patricia Flatt
	CPU	M1 Pro with 8c CPU, 14 GPU
	OS	Unknown	Software
	Wireless NIC	B0:BE:83:48:CB:26
	Bluetooth NIC	B0:BE:83:53:C6:20

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Nathan Camuso	Apr 15, 2022 03:26 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Nathan Camuso	Apr 15, 2022 03:01 PM	Delivered	Add Attachment
Nathan Camuso	Apr 15, 2022 11:44 AM	Task reassigned to Nathan Camuso.	Add Attachment
Monica Valencia	Apr 15, 2022 11:40 AM	It's all on the shelf in the back hallway	Add Attachment
Monica Valencia	Apr 14, 2022 02:53 PM	Task reassigned to New Equip. Setup.	Add Attachment
Alice Hodge	Apr 12, 2022 12:49 PM	Task reassigned to UCS Tech.	Add Attachment
Alice Hodge	Apr 12, 2022 12:49 PM	laptop is still ready to go & on my desk, not sure if we want to wait for SR 78954 still or just complete this setup.	Add Attachment
Alice Hodge	Mar 22, 2022 08:32 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Alice Hodge	Mar 22, 2022 08:31 AM	Task reassigned to Alice Hodge.	Add Attachment
Alice Hodge	Mar 22, 2022 08:31 AM	imaged, updated & ready to go, but waiting to resolve SR 78954 for the same user	Add Attachment
Joanie Kinnaman	Mar 16, 2022 05:07 PM	inv#2021-0534	Add Attachment
Alix Karkanen	Mar 16, 2022 11:29 AM	laptop 20210880 doc 20210426 mon 20210125	Add Attachment