Service Request Ticket - # 78951

Service Request Information

CONTACT Name Gong, Xiaopeng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2022 01:41 PM
Department Education & Leadership Phone 89251
Location Email gongx@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170841[Edit Inv] (opens in a new window) Bldg/Room RWEC 226
Service Tag 4WQHJM2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 4WQHJM2 Location Sunny Gong, secondary laptop

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC D8:9E:F3:FE:06:D1


Wireless NIC 00:21:6A:F6:7A:3E


Bluetooth NIC 00:21:6A:F6:7A:42

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

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Entered by Date Memo
Oneil Miguel Mar 18, 2022 11:20 AM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Mar 18, 2022 11:20 AM 
Installed SPSS Statistics and Amos.
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Justin Cope Mar 17, 2022 12:13 PM 
Task reassigned to Oneil Miguel.
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Michael Volkmann Mar 17, 2022 09:34 AM 
Task reassigned to Justin Cope.
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Michael Volkmann Mar 17, 2022 09:34 AM 
****This is an outgoing email****

Sounds good. We will have a tech drop by at 10am 
to get SPSS installed with your license.
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Michael Volkmann Mar 16, 2022 03:20 PM 
Task reassigned to Michael Volkmann.
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Michael Volkmann Mar 16, 2022 03:20 PM 
****This is an outgoing email****
Hi Xiaopeng,

RE: install SPSS

Is there a good time for a tech to come by and get 
SPSS installed for you?

Thanks,
Michael Volkmann
UCS Tech
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