Service Request Ticket - # 78957

Service Request Information

CONTACT Name Stevens, Stacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2022 09:19 AM
Department Disability Access Services Phone 88250
Location Email stevenss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210881[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag Description Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
Serial No. SFVFGX1KSQ05N Location Stacey Stevens

CPU M1 Pro with 8c CPU, 14 GPU


OS Unknown Software

Wireless NIC B0:BE:83:4F:05:AF


Bluetooth NIC B0:BE:83:45:7B:98

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Apr 07, 2022 03:48 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Apr 07, 2022 03:48 PM 
Setup delivered.
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Oneil Miguel Apr 04, 2022 11:11 AM 
Available Thursday April 8th 2:30 - 4.
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Lauryn Aronson Apr 01, 2022 08:06 AM 
Task reassigned to Oneil Miguel.
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Oneil Miguel Mar 29, 2022 03:37 PM 
****This is an outgoing email****
Hi Stacey,

I need some additional information regarding service request #78957

Description: GFA replacing 20140661[Edit Inv]

Your new GFA setup has been imaged and ready to be delivered. When is a good date and time for a student tech to come in and setup your new computer?

Thanks,
Oneil
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Public
Alix Karkanen Mar 17, 2022 09:19 AM 
lpatop 20210881[Edit Inv]
doc 20210434[Edit Inv]
mon 20210964[Edit Inv]
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