Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Mar 21, 2022 08:28 AM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181081 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag	886SDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 60ore
	Serial No.	886SDW2	Location	Emergency Lab Shelf
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E5:F7:29

TECHS	Submitted by	Sam Sevugan	Contact	ssevugan20@wou.edu	88925
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Oneil Miguel	Mar 21, 2022 08:57 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	Mar 21, 2022 08:57 AM	Task reassigned to Oneil Miguel.	Add Attachment
Oneil Miguel	Mar 21, 2022 08:57 AM	Removed and re-added back into domain. User can log in now.	Add Attachment
Sam Sevugan	Mar 21, 2022 08:28 AM	Contact Info: Veronica Magallon-Smith, baileyv@mail.wou.edu, 503- 838-8226	Add Attachment Public
Sam Sevugan	Mar 21, 2022 08:28 AM	**This is an email** Hi, It seems like my computer is doing it again. It is not letting me log in. It is saying “the trust relationship between this workstation and the primary domain failed.” Could you send someone over to help me log in? Thank you Veronica Magallon-Smith Bellamy Hall room 234	Add Attachment