Service Request Ticket - # 78971

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2022 08:06 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200315[Edit Inv] (opens in a new window) Bldg/Room VICK 104
Service Tag 225DZ33 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. 225dz33 Location Amber Deets

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;

Wired NIC 74:78:27:0C:C3:9B


Wireless NIC 08:5B:D6:6F:B8:B9

TECHS Submitted by Justin Cope Contact jcope20@wou.edu 88412
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Mar 22, 2022 04:57 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Mar 22, 2022 04:57 PM 
Ticket has been ticketed.
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Oneil Miguel Mar 22, 2022 04:50 PM 
Task reassigned to Oneil Miguel.
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Oneil Miguel Mar 22, 2022 04:50 PM 
Image has been imaged and updates have been updated.
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Oneil Miguel Mar 22, 2022 12:00 PM 
Is being reimaged now.
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Justin Cope Mar 22, 2022 08:06 AM 
computer is on the tech bench in a bag with a 
sticky note on it. Brought it from the Vick 
building because the person who was using it no 
longer works here. Just needs reimaged whenever 
imaging works again.
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