Service Request Ticket - # 78972

Service Request Information

CONTACT Name Monahan, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2022 08:44 AM
Department VP Academic Affairs/Provost Phone 89216
Location Email smonahan@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170683[Edit Inv] (opens in a new window) Bldg/Room AD 205B
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. D25W80HJJ1G9 Location Sue Monahan, Assoc. Provost Acad Effect./Professor

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552;

Wired NIC 78:7B:8A:C7:A1:A7


Wireless NIC 24:F6:77:02:F9:90


Bluetooth NIC 24:F6:77:02:F9:91

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Apr 05, 2022 03:25 PM 
Task reassigned to Justin Cope.
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Justin Cope Apr 05, 2022 03:25 PM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Apr 05, 2022 03:25 PM 
never called back so John thinks she's good
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Michael Volkmann Mar 29, 2022 08:13 AM 
still needs admin rights
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Sam Sevugan Mar 22, 2022 08:54 AM 
needs admin rights, needs printers, and download 
adobe acrobat
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John Rushing Mar 22, 2022 08:44 AM 
The iMac is running slow and she asked Nathan S. to have us image the computer.
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