Service Request Ticket - # 78981

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 23, 2022 09:17 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20200229[Edit Inv] (opens in a new window) Bldg/Room ITC 104
Service Tag Description Apple 21.5-inch iMac with Retina 4K Display #Z148
Serial No. C02DJ1TQ07F6 Location Back Room Printer Computer

CPU Unknown


OS Unknown Software

Wired NIC 18:7E:B9:09:E1:78


Wireless NIC 14:7D:DA:68:E7:E5


Bluetooth NIC 14:7D:DA:25:81:BD

TECHS Submitted by Oneil Miguel Contact omagno20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Mar 23, 2022 04:58 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Mar 23, 2022 04:57 PM 
20200229[Edit Inv] is returned and back on the loaner shelf.
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Oneil Miguel Mar 23, 2022 03:33 PM 
Reimage complete. Returning 20141300[Edit Inv] to Gema.
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Oneil Miguel Mar 23, 2022 10:12 AM 
20141300[Edit Inv] is in the office getting a reimage. Looking to return to user by the end of the day.
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Oneil Miguel Mar 23, 2022 09:17 AM 
Gema Ventura Alfonso 
gventuraalfonso17@mail.wou.edu
located in RWEC 223

loaning 20200229[Edit Inv]
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