Service Request Ticket

Service Request Information

CONTACT	Name	Gallagher, Michelle	Date	Mar 29, 2022 02:58 PM
	Department	Behavioral Sciences/ Psychological Sciences	Phone	88344
	Location		Email	gallaghm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20211066 (opens in a new window)	Bldg/Room	TODD 325
	Service Tag		Description	Xerox B230/DNI - printer - B/W - laser
	Serial No.	QQW005187	Location	Michelle Gallagher
	Model	B230/DNI	Hostname
	Notes		Ink/Toner Refill
	Wired NIC	9C:93:4E:DF:FD:DE

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Apr 13, 2022 10:22 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	Apr 13, 2022 10:22 AM	Printer is set up.	Add Attachment
Monica Valencia	Apr 12, 2022 02:58 PM	**This is an outgoing email** Hi Michelle, I need some additional information regarding service request #79002 Description: Xerox set up The printer is ready to be set up. Can you let me know your availability for this week or next? Best, Monica	Add Attachment Public
Monica Valencia	Apr 05, 2022 02:22 PM	Printer is going to be connected locally	Add Attachment
Monica Valencia	Apr 05, 2022 02:06 PM	Task reassigned to Monica Valencia.	Add Attachment
Monica Valencia	Apr 05, 2022 02:06 PM	**This is an outgoing email** Hi Michelle, I need some additional information regarding service request #79002 Description: Xerox set up I'm Monica with UCS. How were you wanting your printer setup? Are you wanting it to be connected locally to your computer or are you wanting it to be on the network so that other can print to it as well? If you can let me know I can get started on getting your printer setup. Thank you, Monica	Add Attachment Public
Alix Karkanen	Mar 29, 2022 02:58 PM	20211066	Add Attachment