Service Request Ticket - # 79016

Service Request Information

CONTACT Name Buncal, Ermie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2022 12:23 PM
Department Business/Economics Division Phone 88799
Location Email buncale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210573[Edit Inv] (opens in a new window) Bldg/Room WEST 102
Service Tag Description Dell Latitude 5520 w/Dell Professionhal Sleeve 15
Serial No. CN0Y5H5JWSC0018D008F Location Ermie Buncal

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:9E:8B:D6


Wireless NIC DC:21:48:28:95:BF

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Apr 15, 2022 01:05 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Apr 15, 2022 11:22 AM 
Delivered
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Nathan Camuso Apr 15, 2022 08:54 AM 
Task reassigned to Nathan Camuso.
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Monica Valencia Apr 14, 2022 04:54 PM 
Laptop is on imaging counter getting updates.

monitor & dock are in hallway shelf
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Lourdes Salazar Apr 14, 2022 04:41 PM 
****This is an email****
Hi Lourdes

I am here all week.  I'll start moving and clearing files on the desktop.

Thanks,

Ermie
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Lourdes Salazar Apr 14, 2022 04:41 PM 
I reached out to the user and said this..... We are finishing up your computer! What is your availability early next week?
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Joanie Kinnaman Apr 01, 2022 10:30 AM 
inv#2021-0575
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Alix Karkanen Mar 31, 2022 12:23 PM 
laptop 20210573[Edit Inv]
mon 20210956[Edit Inv]
doc 20210357[Edit Inv]
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