Service Request Ticket - # 79018

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2022 03:08 PM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180185[Edit Inv] (opens in a new window) Bldg/Room NS 204
Service Tag 7613HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 7613HQ2 Location NS204 Biology LAB Station #

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:82:35

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Apr 01, 2022 08:21 AM 
Task reassigned to Justin Cope.
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Justin Cope Apr 01, 2022 08:21 AM 
Task reassigned to Justin Cope.
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Justin Cope Apr 01, 2022 08:21 AM 
kicked it off and back on the network and now it 
works.
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Lourdes Salazar Mar 31, 2022 03:08 PM 
****This is an email****
Hello,

One of the lab computers in NS 204 needs some help. It is not allowing anyone to login. When I tried, I got the following message: "The security database on the server does not have a computer account for this workstation trust relationship."

#20180185[Edit Inv], back right corner of the room.

NS 204 is not available on Tuesdays, but most other days it is open.

Thanks,
Piper
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