Service Request Ticket - # 79023

Service Request Information

CONTACT Name Granger Ross, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2022 12:00 PM
Department Student Health & Counseling Center Phone 88058
Location Email rossc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180761[Edit Inv] (opens in a new window) Bldg/Room SHCC Reception Area
Service Tag 2XL13W2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 2XL13W2 Location

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:D6:9E:FB

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Apr 04, 2022 12:08 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Apr 04, 2022 12:08 PM 
I got zoom working again last week, didn't realize 
there was a ticket for it or I would have closed it
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Lauryn Aronson Apr 04, 2022 09:50 AM 
Task reassigned to Nathan Camuso.
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Lauryn Aronson Apr 04, 2022 09:50 AM 
john said you (nathan) looked at this
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Elliot Purl Apr 01, 2022 12:00 PM 
The front desk at the SHCC is having a bunch of zoom 
phone-related issues, it's glitching and no one is 
able to hear Crystal, and it's evidently causing a 
lot of problems.
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