Service Request Ticket - # 79029

Service Request Information

CONTACT Name Elton, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2022 12:40 PM
Department Business/Economics Division Phone 88359
Location Email eltonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210095[Edit Inv] (opens in a new window) Bldg/Room WEST 107
Service Tag 3RZN2J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. 3RZN2J3 Location Mark Elton

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:03:F0:BF


Wireless NIC F4:7B:09:43:ED:B5

TECHS Submitted by Nathan Camuso Contact ncamuso20@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Lauryn Aronson Apr 04, 2022 01:39 PM 
Task reassigned to Self Resolved.
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Lauryn Aronson Apr 04, 2022 01:39 PM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Apr 04, 2022 01:39 PM 
called back. issue is fixed
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Nathan Camuso Apr 04, 2022 12:40 PM 
Contact is recording lectures with recording 
software (not zoom) and says that the audio when 
he plays it back is really bad.  He did try 
changing which mic the audio input was using but 
it didn't seem to change anything.
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