Service Request Ticket - # 79036

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2022 08:05 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20181292[Edit Inv] (opens in a new window) Bldg/Room HL 204
Service Tag 5S8GWQ2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 5S8GWQ2 Location HL204 Study Room
TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Apr 05, 2022 02:51 PM 
Task reassigned to Justin Cope.
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Justin Cope Apr 05, 2022 02:51 PM 
Task reassigned to Justin Cope.
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Justin Cope Apr 05, 2022 02:51 PM 
went over and took a look and it let me log in and 
got on just fine. maybe someone power cycled it 
before I got there? anyway it works now.
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Lauryn Aronson Apr 05, 2022 12:50 PM 
might just try unplugging/replugging? ask john he did smth in the writing center earlier
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Sam Sevugan Apr 05, 2022 12:07 PM 
VDI unit: 20140130[Edit Inv]

IP: 10.152.132.211
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Elliot Purl Apr 05, 2022 08:05 AM 
****This is an email****
We would like to submit a maintenance request. You 
can submit this request under my supervisor, 
Christopher Mansayon.

The desktop in Hamersly Library Room 204 is having 
issues connecting to the server. The desktop 
allows an individual to login with their 
ID/Password, but then the screen displays that 
"The server needs to contact IT services."

The ID# for the desktop is: *20181292*
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