Service Request Ticket - # 79037

Service Request Ticket - # 79037

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Service Request Information

CONTACT	Name	Sheldrick, Sarah	Date	Apr 05, 2022 09:12 AM
	Department	Humanities/ Communication Studies	Phone	88152
	Location		Email	sheldricks@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20211081 (opens in a new window)	Bldg/Room	BELL 123
	Service Tag		Description	Apple MacBook Pro, 14-inch M1 Pro chip with 8-Core CPU 512GB SSD #MKGP3LL/A
	Serial No.	SL77HYGQK9P	Location	Sarah Sheldrick
	CPU	Apple M1 chip with 8-core CPU
	OS	Unknown	Software
	Wireless NIC	BC:D0:74:18:41:C3
	Bluetooth NIC	BC:D0:74:1B:FD:E6

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact		88925

Tracking

Entered by	Date	Memo
New Equip. Setup			Email Public
Entered by	Date	Memo
Michael Volkmann	Oct 11, 2022 09:48 AM	Appears to be completed back in June. Closing ticket.	Add Attachment
Michael Volkmann	Oct 11, 2022 09:47 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	Jun 13, 2022 01:40 PM	Task reassigned to New Equip. Setup.	Add Attachment
Nathan Camuso	Jun 10, 2022 09:55 AM	Task reassigned to UCS Tech.	Add Attachment
Nathan Camuso	Jun 10, 2022 09:55 AM	She hasn't responded to emails in a while.	Add Attachment
Joanie Kinnaman	May 17, 2022 02:57 PM	inv# 2021-0666	Add Attachment
Joanie Kinnaman	Apr 27, 2022 01:44 PM	just took laptop and case	Add Attachment
Oneil Miguel	Apr 19, 2022 02:23 PM	Priority changed from (2) High Priority to (3) Priority.	Add Attachment
Oneil Miguel	Apr 19, 2022 02:16 PM	Wou # has been sorted out and fixed.	Add Attachment
Nathan Camuso	Apr 15, 2022 08:44 AM	Sent an email to schedule set up	Add Attachment
Nathan Camuso	Apr 15, 2022 08:31 AM	Task reassigned to Nathan Camuso.	Add Attachment
Monica Valencia	Apr 14, 2022 04:51 PM	monitor and dock are on the counter in 008, Laptop is on Oniel's desk	Add Attachment
Lauryn Aronson	Apr 12, 2022 08:49 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Oneil Miguel	Apr 11, 2022 01:41 PM	image completed. need to talk to joannie about the wou#. There might be an error.	Add Attachment
Oneil Miguel	Apr 07, 2022 04:19 PM	Task reassigned to Oneil Miguel.	Add Attachment
Oneil Miguel	Apr 07, 2022 01:41 PM	currently imaging at the imaging desk.	Add Attachment
Alix Karkanen	Apr 05, 2022 09:12 AM	laptop 20211081 doc 20210430 mon 20210952	Add Attachment