Service Request Ticket - # 79044

Service Request Information

CONTACT Name Gardner, Tammy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2022 03:56 PM
Department Child Development Center Phone 88238
Location Email gardnert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20211117[Edit Inv] (opens in a new window) Bldg/Room CDC
Service Tag Description Xerox C310/DNI - Color Laser Printer Duplex
Serial No. QRC802354 Location CDC-Tammy Gardner

Model C310 Hostname
Notes High Capacity Toner Cartridges:006R04365-Cyan;006R04366-Magenta;006R04367-Yellow;006R04364-Black Standard Capacity Toner Cartridges:006R04357-Cyan;006R04358-Magenta;006R04359-Yellow;006R04356-Black Ink/Toner Refill

Wired NIC 9C:93:4E:EC:AD:5A

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia May 12, 2022 03:09 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia May 12, 2022 03:09 PM 
setup
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Monica Valencia Apr 26, 2022 10:08 AM 
Printer is located in ITC 008 on the floor.
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Monica Valencia Apr 25, 2022 11:19 AM 
Asked for availabilty on the setup.

Upgraded printer Firmware already to VCSNZJ.076.054
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Monica Valencia Apr 25, 2022 11:18 AM 
**Email** 
We are trying to keep the color printing limited so I think just connecting it to my computer would be fine.
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Monica Valencia Apr 25, 2022 09:40 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Apr 25, 2022 09:40 AM 
****This is an outgoing email****
Hi Tammy,

I need some additional information regarding service request #79044

Description: Xerox set up 20211117[Edit Inv]

I am working on setting up the printer you purchased. Is this a replacement printer or a new printer setup? If it is a new printer set up are you wanting the printer connected locally or networked?


Best,
Monica
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Alix Karkanen Apr 05, 2022 03:56 PM 
20211117[Edit Inv] over by my desk :)
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