Service Request Ticket - # 79060

Service Request Information

CONTACT Name McMurry, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2022 04:54 PM
Department Human Resources Phone 89373
Location Email mcmurryj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171226[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 404M4Q2 Description Dell Latitude 7290 12.6-inch ultrabook
Serial No. 404M4Q2 Location Loaner|| Ready to go, on shelf

CPU Intel Core i5-7300U 7th Gen (Dual Core, 2.60Gz, 3MB)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:47:AF:25


Wireless NIC 14:4F:8A:5D:F8:95


Bluetooth NIC 14:4F:8A:5D:F8:99

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Apr 12, 2022 03:03 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Justin Cope Apr 12, 2022 03:03 PM 
fixed it
 Add Attachment
Michael Volkmann Apr 12, 2022 10:29 AM 
Task reassigned to Justin Cope.
 Add Attachment
Michael Volkmann Apr 12, 2022 09:38 AM 
****This is an outgoing email****
Hi Julie,

I am sorry we weren't able to meet you at 4pm 
yesterday to get you admin rights for your computer. 
When is the next time you are available for us to 
get that done for you?

Thanks,
Michael Volkmann
 Add Attachment
Public
Michael Volkmann Apr 11, 2022 08:13 AM 
Task reassigned to Michael Volkmann.
 Add Attachment
Monica Valencia Apr 08, 2022 04:54 PM 
Needs admin right on computer.
 Add Attachment