Service Request Ticket

Service Request Information

CONTACT	Name	Guy, Trisha	Date	Apr 19, 2022 09:22 AM
	Department	Student Health & Counseling Center	Phone	88844
	Location		Email	guyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Other	Edit WOU #	20211131 (opens in a new window)	Bldg/Room	SHCC Reception Area
	Service Tag		Description	Canon FAXPHONE L190 Laser Fax Machine #6356B002
	Serial No.	]C1916356B00292AA21LZY39227	Location	Trisha Guy

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	May 17, 2022 04:06 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	May 17, 2022 04:06 PM	Fax is setup. Tested faxing and it worked.	Add Attachment
Monica Valencia	May 13, 2022 03:59 PM	Email Anytime next week works. There will always be someone at the front desk area except 12-1 we close for lunch and on Fridays we open at 9:00.	Add Attachment
Monica Valencia	May 13, 2022 03:59 PM	Updated wrong ticket	Add Attachment
Monica Valencia	May 13, 2022 03:58 PM	Email That's great news! My office is open every day; however, I'll only be on campus on T, R, and F. Would it be best if I am present?	Add Attachment
Monica Valencia	May 13, 2022 11:04 AM	Replacement Fax	Add Attachment
Monica Valencia	May 12, 2022 03:09 PM	**This is an outgoing email** Hi Trisha, I need some additional information regarding service request #79098 Description: Printer/fax set up I am working on getting your fax machine setup. Is this a replacement fax machine? Best, Monica	Add Attachment Public
Monica Valencia	May 12, 2022 03:08 PM	Task reassigned to Monica Valencia.	Add Attachment
Alix Karkanen	Apr 19, 2022 09:22 AM	this is by my desk, please put the sticker on when you open	Add Attachment