Service Request Ticket

Service Request Information

CONTACT	Name	Rollins, Alyssa	Date	Apr 19, 2022 04:10 PM
	Department	Student Engagement	Phone	88229
	Location		Email	rollinsa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210886 (opens in a new window)	Bldg/Room	WEL 210I
	Service Tag		Description	Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
	Serial No.	SFVFGX1HQQ05N	Location	Chelsee Blatner (stored in Chelsee's Office 12/23)
	CPU	M1 Pro with 8c CPU, 14 GPU
	OS	Unknown	Software
	Wireless NIC	B0:BE:83:53:8F:1E
	Bluetooth NIC	B0:BE:83:4C:2D:24

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Oneil Miguel	May 03, 2022 01:13 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	Apr 26, 2022 05:08 PM	new dock: 20210899	Add Attachment
Oneil Miguel	Apr 25, 2022 01:04 PM	Task reassigned to Oneil Miguel.	Add Attachment
Nathan Camuso	Apr 25, 2022 12:03 PM	Wants it set up Tuesday, the 26th	Add Attachment
Nathan Camuso	Apr 25, 2022 09:12 AM	Sent email, will update with schedule when they respond.	Add Attachment
Nathan Camuso	Apr 25, 2022 09:09 AM	Task reassigned to New Equip. Setup.	Add Attachment
Joanie Kinnaman	Apr 21, 2022 12:16 PM	also add a Logitech wireless Advanced MK540 from stock (already on invoice)	Add Attachment
Joanie Kinnaman	Apr 19, 2022 05:07 PM	inv#2021-0596	Add Attachment
Alix Karkanen	Apr 19, 2022 04:10 PM	no mon doc 20210910 laptop 20210886	Add Attachment