Service Request Ticket - # 79103

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2022 10:16 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140339[Edit Inv] (opens in a new window) Bldg/Room APSC 413
Service Tag Description Xerox Phaser 3610/DN Monochrome Laser Printer
Serial No. A4T025379 Location Upward Bound Office

Model 3610/DN Hostname
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d IP: Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:24:65:65

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Apr 22, 2022 03:12 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Apr 22, 2022 03:11 PM 
Drum cartridge has been replaced
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Elliot Purl Apr 20, 2022 10:37 AM 
Task reassigned to Monica Valencia.
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Elliot Purl Apr 20, 2022 10:29 AM 
****This is an email****
Thanks! I'm actually out at the high schools a lot 
the next couple of days.  But Friday afternoon after 
1 would work for me.  Is that doable?
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Elliot Purl Apr 20, 2022 10:16 AM 
****This is an email****
I have a drum cartridge for Xerox printer  
WOU#20140339[Edit Inv] which needs to be installed.  I 
already have the cartridge which we ordered 
previously.  I was just waiting until the printer 
told me it needed to be put in.  I'm getting that 
message now, so would like to have the drum 
cartridge installed.  Please let me know some 
possible days/times that someone could come by to 
do that.
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