Service Request Ticket - # 79111

Service Request Information

CONTACT Name Alapai, Ikaika   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2022 12:38 PM
Department The Research Institute Phone 89227
Location Email alapaii@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20210760[Edit Inv] (opens in a new window) Bldg/Room TODD 234
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C7001A Location Mitchell Bradner

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:51:83:2F


Wireless NIC D4:54:8B:B7:9F:8F


TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public

Entered by Date Memo
Oneil Miguel May 17, 2022 04:56 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Oneil Miguel May 17, 2022 04:56 PM
Setup completed. Inventory Updated.
Add Attachment
Jacob Limas May 16, 2022 06:14 PM
He is in Todd Hall in office 234.
Add Attachment
Jacob Limas May 16, 2022 02:04 PM
He is free on Tuesday the 17th at 2.
Add Attachment
Jacob Limas May 16, 2022 02:03 PM
Task reassigned to Oneil Miguel.
Add Attachment
Jacob Limas May 16, 2022 02:03 PM
He's free at 2 to get set up.
Add Attachment
Jacob Limas May 16, 2022 12:05 PM
****This is an email****
Hello Mitchell,
Your new equipment is almost complete. I wanted to 
know if there was any software you wanted to add 
to your laptop, you have Adobe, MS suite, and Zoom 
installed already. Also, make sure to add all the 
files that you want to keep on the H drive because 
they won't transfer over otherwise. Is there any 
time you will be available this week to set up?
Add Attachment
Jacob Limas May 13, 2022 09:12 AM
There is multiple Mitchell Bradners, so I sent an 
email to Ikaika to get his email.
Add Attachment
Jacob Limas May 09, 2022 02:11 PM
I couldn't find the equipment, but the GFA form is 
on my desk.
Add Attachment
Jacob Limas May 06, 2022 11:55 AM
IKaika sent me the info about this request:
SR#79111 Mitchell Bradner-TH234
Add Attachment
Nathan Camuso Apr 25, 2022 09:06 AM
Sent email, will update with schedule when they 
respond.
Add Attachment
Joanie Kinnaman Apr 21, 2022 02:28 PM
INV# 2021-0599
Add Attachment
Alix Karkanen Apr 21, 2022 12:38 PM
laptop 20210760[Edit Inv]
mon 20210128[Edit Inv]
mon 20210126[Edit Inv]
doc 20210830[Edit Inv]
Add Attachment