Service Request Ticket

Service Request Information

CONTACT	Name	Hergert, Erica	Date	Apr 21, 2022 01:52 PM
	Department	The Research Institute	Phone
	Location		Email	hergerte@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210887 (opens in a new window)	Bldg/Room	TODD 241
	Service Tag		Description	Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
	Serial No.	SFVFGX1KRQ05N	Location	2 wk pile 5/14-5/28
	CPU	M1 Pro with 8c CPU, 14 GPU
	OS	Unknown	Software
	Wireless NIC	B0:BE:83:50:7E:CC
	Bluetooth NIC	B0:BE:83:53:06:D8

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Nathan Camuso	Apr 27, 2022 10:40 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Camuso	Apr 25, 2022 11:58 AM	Delivered	Add Attachment
Nathan Camuso	Apr 25, 2022 10:00 AM	Task reassigned to Nathan Camuso.	Add Attachment
Nathan Camuso	Apr 25, 2022 09:03 AM	Sent email, will update with schedule when they respond	Add Attachment
Joanie Kinnaman	Apr 21, 2022 02:04 PM	INV# 2021-0598	Add Attachment
Alix Karkanen	Apr 21, 2022 01:52 PM	laptop 20210887 doc 20210437 mon 20210121	Add Attachment