Service Request Ticket - # 79119

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2022 04:06 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150087[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro Retina 15.4in #Z0RG
Serial No. C02QC0Z5G8WM Location PDR

CPU Intel Core i7(2.5GHz quad, 6MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2015004715, Adobe CC2015* named user(renewed MAY2016), Vectorworks 2016 upgrade(previous 2013) single user stand-alone license(NOT LAB LICENSE) from P0101656 AUG2016; AnimationWorks v1.3.9 add-on for Vectorworks2016 VISA2016005812 order8609 OCT2016

Wireless NIC AC:BC:32:97:11:FB


Bluetooth NIC AC:BC:32:97:11:FC

TECHS Submitted by Oneil Miguel Contact omagno20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Apr 25, 2022 03:33 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Oneil Miguel Apr 21, 2022 04:07 PM 
Task reassigned to Oneil Miguel.
 Add Attachment
Oneil Miguel Apr 21, 2022 04:06 PM 
20150087[Edit Inv] going to pdr. Battery is swelling up and is unsafe.
 Add Attachment