Service Request Ticket - # 79140

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 27, 2022 03:31 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210767[Edit Inv] (opens in a new window) Bldg/Room HL 206B
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C70026 Location Nora Solvedt

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:4F:BF:05


Wireless NIC D4:54:8B:B7:87:2A

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope May 17, 2022 01:19 PM 
Status changed from (1) Pending to (5) Completed
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Justin Cope May 17, 2022 01:19 PM 
delivered
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Justin Cope May 17, 2022 12:21 PM 
Task reassigned to Justin Cope.
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Nathan Camuso May 16, 2022 08:20 AM 
I will be in tomorrow. We do not need any special 
software besides Microsoft Office and Adobe. Are 
you able to come by at 1:00 pm? I will be in the 
library in room 209. I have 2 other older laptops 
that you can take back with you.
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Nathan Camuso May 06, 2022 01:24 PM 
Sent email
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Nathan Camuso May 06, 2022 01:19 PM 
Task reassigned to Nathan Camuso.
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Nathan Camuso May 06, 2022 09:22 AM 
Imaged
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Nathan Camuso Apr 29, 2022 03:21 PM 
Imaging
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Alix Karkanen Apr 27, 2022 03:31 PM 
assuming they just want the laptop
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