Service Request Ticket - # 79149

Service Request Information

CONTACT Name Killip, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2022 11:59 AM
Department Creative Arts/Art Phone 88340
Location Email killipl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210098[Edit Inv] (opens in a new window) Bldg/Room RA 101
Service Tag B6K72J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. B6K72J3 Location Box Office - Julia Fruit

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:09:4A:C9


Wireless NIC F4:7B:09:3D:A7:5C

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Elliot Purl May 02, 2022 12:14 PM 
Task reassigned to Self Resolved.
 Add Attachment
Elliot Purl May 02, 2022 12:14 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Elliot Purl May 02, 2022 12:14 PM 
****This is an email****
It finally came on, all we can think is wasn't 
charging all weekend. But it was plugged in which 
seems odd.
Add Attachment
Elliot Purl May 02, 2022 11:59 AM 
****This is an email****
the laptop in the box office is not turning on, 
the dock has power but the machine itself is 
unresponsive when plugged in and the power button 
is doing nothing.
Add Attachment