Service Request Ticket - # 79151

Service Request Information

CONTACT Name Miller, Marci   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2022 12:48 PM
Department Phone
Location Email millerma@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190447[Edit Inv] (opens in a new window) Bldg/Room WUC WolfStore Customer Service Area
Service Tag H1PR9Z2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. H1PR9Z2 Location Bookstore

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325

Wired NIC E4:54:E8:72:11:65

TECHS Submitted by Nathan Camuso Contact ncamuso20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas May 02, 2022 03:38 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas May 02, 2022 03:38 PM 
Replaced the computer with the one Nathan fixed. she 
said the DVI cable was from their department.
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Nathan Camuso May 02, 2022 12:48 PM 
Computer was shutting down randomly.   I gave her a 
loaner and ran some updates, including a firmware 
update which seems to have fixed the problem.  Just 
needs the computer returned.
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