Service Request Ticket - # 79154

Service Request Ticket - # 79154

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Service Request Information

CONTACT	Name	Moore, Deian	Date	May 03, 2022 09:05 AM
	Department	The Research Institute	Phone
	Location		Email	moored@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210773 (opens in a new window)	Bldg/Room	HL 117
	Service Tag	8B9XTG3	Description	Dell Latitude 5520
	Serial No.	CN0Y5H5JWSC001C7001F	Location	Christopher Mansayon
	CPU	11th Generation Intel Core i5-1135G7 (4core)
	OS	Unknown	Software
	Wired NIC	B4:45:06:51:83:C7
	Wireless NIC	D4:54:8B:B7:92:9C

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Tracking

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Aug 03, 2022 03:09 PM	inv# 2022-0083	Add Attachment
Jacob Limas	Jul 29, 2022 03:18 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jul 29, 2022 03:18 PM	I dropped it off.	Add Attachment
Jacob Limas	Jul 26, 2022 09:37 AM	I was told to drop off the equipment to Jazming Prado.	Add Attachment
Jacob Limas	Jul 25, 2022 08:38 AM	She is leaving the school, and I will set up the GFA for the next person.	Add Attachment
Jacob Limas	Jun 27, 2022 02:43 PM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Jun 27, 2022 02:43 PM	Sent an email on June 22nd and waiting for her, forgot to update the task.	Add Attachment
Nathan Camuso	May 20, 2022 08:43 AM	Sent email	Add Attachment
Alix Karkanen	May 18, 2022 02:40 PM	has a form now, ready to go whenever	Add Attachment
Alix Karkanen	May 18, 2022 02:38 PM	Task reassigned to New Equip. Setup.	Add Attachment
Alix Karkanen	May 18, 2022 02:38 PM	this has now been approved, im not sure where this laptop is so i can put a set up form in it	Add Attachment
Oneil Miguel	May 09, 2022 03:25 PM	Jacob installed ArcGIS on this computer.	Add Attachment
Lourdes Salazar	May 05, 2022 08:53 AM	would like ArcGIS software on her new computer	Add Attachment
Lourdes Salazar	May 05, 2022 08:33 AM	user reached out requesting update. I told them it is still in progress	Add Attachment
Alix Karkanen	May 03, 2022 04:14 PM	this is pending, on the counter but don't do anything with it until its in the set up queue please :)	Add Attachment
Alix Karkanen	May 03, 2022 09:06 AM	Task reassigned to Alix Karkanen.	Add Attachment
Alix Karkanen	May 03, 2022 09:05 AM	laptop 20210773 doc 20210828 mon 20210969	Add Attachment