Service Request Ticket

Service Request Information

CONTACT	Name	Schmidt, Katherine	Date	May 05, 2022 11:35 AM
	Department	Writing Center	Phone	88234
	Location		Email	schmidtk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20211136 (opens in a new window)	Bldg/Room	APSC 301
	Service Tag		Description	Xerox VersaLink B400/DN Monochrome Laser Printer
	Serial No.	6HB061577	Location	Writing Center
	Model	B400/DN	Hostname	wc-marktwain
	Notes	106R03580 Genuine Xerox Standard Capacity Toner Cartridge; 106R03582 Genuine Xerox High Capacity Toner Cartridge; 106R03584 Genuine Xerox Extra High Capacity Toner Cartridge; 101R00554 Genuine Xerox Drum Cartridge For The VersaLink B400/B405, Yield 65K	Ink/Toner Refill
	Wired NIC	9C:93:4E:EF:C9:89

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	May 17, 2022 04:05 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	May 13, 2022 04:00 PM	Email That's great news! My office is open every day; however, I'll only be on campus on T, R, and F. Would it be best if I am present?	Add Attachment
Monica Valencia	May 13, 2022 08:14 AM	**This is an outgoing email** Hi Katherine, I need some additional information regarding service request #79168 Description: NEW EQUIP SETUP: Deliver Xerox VersaLink B400/DN Monochrome Laser Printer to APSC Writing Center I am working on setting up your printer today. Can I get your availability for next week on when I would be able to set up the printer in your office? Best, Monica	Add Attachment Public
Monica Valencia	May 12, 2022 02:41 PM	Task reassigned to Monica Valencia.	Add Attachment
Monica Valencia	May 12, 2022 11:26 AM	Printer is being setup. The printer is on the spare desk in ITC 007	Add Attachment
Alix Karkanen	May 05, 2022 11:35 AM	Over by my desk, please put wou# on when delivering	Add Attachment