Service Request Ticket

Service Request Information

CONTACT	Name	Horsey, Rip	Date	May 06, 2022 08:29 AM
	Department	Campus Recreation/HWC	Phone	89535
	Location		Email	horseyr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160968 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	156XKH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	156XKH2	Location	SLGFA Shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER: VSI_RecTrac client
	Wired NIC	50:9A:4C:46:0A:48

TECHS	Submitted by	Elliot Purl	Contact	epurl19@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Nathan Camuso	May 06, 2022 09:09 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Camuso	May 06, 2022 09:09 AM	Task reassigned to Nathan Camuso.	Add Attachment
Nathan Camuso	May 06, 2022 09:09 AM	Fixed	Add Attachment
Elliot Purl	May 06, 2022 08:29 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Elliot Purl	May 06, 2022 08:29 AM	**This is an email** We utilize computer W20160968 as our Time Clock designed by WOU. Ever since the internet interruption, it has not allowed anyone to clock in or clock out. Would you please send someone over to look to see what may be the issue? It is the default screen in Firefox (middle computer with a sign over it) [HWC front desk area near back cubbies]. Thank you so much. Index: DOS967	Add Attachment