Service Request Ticket - # 79178

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2022 02:46 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160672[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag Description Xerox Phaser 4622/DT Black & White Laser Printer
Serial No. D6X471449 Location Student worker

Model 4622/DT Hostname mozart.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.116.7 Econcierge toner on VISA2016006092 JAN2017 BAO901 Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:DE:F9

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel May 09, 2022 03:21 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel May 09, 2022 03:21 PM 
Task reassigned to Oneil Miguel.
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Oneil Miguel May 09, 2022 03:21 PM 
Printer is running now.
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Sam Sevugan May 09, 2022 02:46 PM 
Called in to report printer is stuck with a 
"deleting" error. Dawn tried to send a couple of 
things to print but the printer got hung up, so 
she cancelled the job. But now the new status 
says/is stuck on "deleting". Says someone helped 
her clear the same error last week.
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